Product details

INTRODUCING 1PC NATURAL CITRINE QUARTZ CRYSTAL ORNAMENT, A TOP SELLER

Take a look at one of our store’s best products – the incredible 1pc Natural Citrine Quartz Crystal Ornament – an item quickly being added to customers’ shopping carts.

What makes it sell? Quality and the competitive price of US $12.95. Our selection lets you choose from the available sizes so that there’s something for everyone.

Shop risk-free with our easy return policy and 100% product satisfaction guarantee.

1PC NATURAL CITRINE QUARTZ CRYSTAL ORNAMENT INFORMATION

Material: Natural citrine crystal
Size: 15-20mm x 50-80mm
Weight: 50-60mm, 30-40g; 61-70mm, 40-50g; 71-80mm, 50-60g

Just take a look at its exceptional features! Most certainly, you’ll be astonished by its high quality and practical design.

1pc Natural Citrine Quartz Crystal Ornament

PRODUCT QUESTIONS & ANSWERS

Does this item meet the standards of the industry?
We strive to provide our clients with high quality goods. Thus, we make sure that all our products, including the 1pc Natural Citrine Quartz Crystal Ornament, match the necessary requirements before starting to sell them.

What’s the price of this item?
We’re glad you have found it interesting. The price is US $12.95. So, click ADD TO CART to place an order.

Do you charge extra fees for delivery or anything else?
The final price of your 1pc Natural Citrine Quartz Crystal Ornament includes all the possible fees and taxes, and you’ll see it on the checkout page.

Do you mind if I make a review on this item?
Not at all, and good to hear it! Customer reviews are always welcome! Please feel free to share your impressions.

Will it be wise to order it?
It’s a very popular product we sell really often. Moreover, our clients tend to be highly satisfied with their choice!

ORDERING & STORE POLICIES

Do you have the option of a multiple order?
Feel free to fill your shopping cart with more than one type of product.

If I buy several units of the same product, will you send them one by one?
If you’re ordering several units of the same item, they will be shipped all together even if every unit has its own package.

How can I learn more about the terms of purchase? I can’t find the info page.
You are welcome to use our support service. Take a look at the contact details listed at the bottom of the page and use the channel that is most convenient to you. We will gladly answer your questions.

If I want to change my order or cancel, what should I do?
You can always message our support center and describe your situation. If your order has been paid for and you need to either make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

What makes your store better than others?
We pay close attention to the selection of the best materials, technologies, and manufacturers. This is why you can buy from us with confidence!

Shipping & payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of our customers, delivering a service that will meet and/or exceed expectations.

How do you ship packages?

Packages from our APAC warehouse will be shipped by ePacket or EMS, depending on the weight and/or size of the product. Packages from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes, we provide free shipping to over 200 countries around the world. However, (1) there are some products that are available for shipping only within the USA; (2) there are locations we are unable to ship to, and if you happen to be located in one of those countries, we will contact you.

What about customs fees?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you that may get customs fees when they arrive at your country.

How long does shipping take?

Shipping time varies by location. These are estimates, and excludes our 2-5 day processing time.

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

Do you provide tracking information?

Yes. Once your order ships, you will receive an email that contains the tracking information. If you do not receive the tracking information email within 5 days, please contact our customer support team.

The tracking number search result says, “No information available at the moment."

For some shipping companies, it takes 2-5 business days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information under the tracking number search result, please contact our customer support team.

Will my items be sent in one package?

Due to logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS

Order cancellation

All orders can be cancelled until they are shipped. If you have submitted the order/payment and you need to make a change or cancel the order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refund Policy

Your satisfaction is our #1 priority. On the rare occasion something goes awry, our customer service team will be happy to assist you.

If you did not receive the product within the guaranteed timeframe (45 days, excluding the 2-5 day processing time), you can request for a refund.
If you received the wrong item, you can request for a refund.
If you do not want the product you received, you may request for a refund; but, you must return the item at your expense – the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

We do not issue a refund if:

Your order did not arrive due to factors within your control (i.e., providing the wrong shipping address)
Your order did not arrive due to extraordinary circumstances outside the control of Magic Goodz (i.e., was not cleared by customs; shipping got delayed due to a natural disaster)
Other exceptions/extraordinary circumstances outside the control of Magic Goodz

*You can submit a refund request within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message through the Contact Us page.

If you have been approved for a refund, then your refund will be processed and automatically be applied to your original payment method within 14 days. Please remember that it can take some time for your bank or credit card company to process and post the refund.